DC Automobiles COVID-19

Quality Used Cars in Surrey

We have adapted our showroom to be Covid-19 safe. You will notice a few things within the showroom which has had to change. Our showroom will be available to you via appointment only so that we can ensure that only two sets of customers are in at once. We will ask you to use hand sanitiser when you come in and maintain a 2m distance. We unfortunately can't greet you with a handshake but we will give you a wave.

FACE MASKS

As per Government guidelines we will ask unless you are medically exempt to wear a face mask. If you forget yours we have sufficient to be able to offer you one. Our members of the team will also be wearing face masks.

SOCIAL DISTANCING

We all understand how important social distancing is for our protection, and so you can be reassured that this will continue in our showroom and the same rules apply: to keep a minimum of 2 metres apart.

SAFETY SCREENS

We have installed safety screens. It's nothing personal, we simply need to protect our team who have close contact with customers where it may not be possible to fully maintain social distancing. Just like in the supermarket.

Behind the screen is the same friendly team member ready to help you.

We believe in doing everything possible to protect our team members, which includes a new sanitising system as you come into the showroom.

Unfortunately, due to government legislation our showroom facilities will be unavailable for use such as the rest room and we are unable to offer tea and coffee facilities but we are happy for you to bring your own drinks with you.

TEST DRIVE/HANDOVER

You can still take that new car out for a test drive with us. The only difference is that this will be an unaccompanied test drive subject to terms and conditions. If you decide to purchase the car we are happy to explain how things work in the car and can do this using a 2m distance or happy to facetime or skype showing you things such as pairing your phone.

RESERVATION

We offer the facility to reserve a car online and over the telephone. This involves a £200 reservation fee. The car will then have its mechanical checks carried out and will then involve one journey to view, test drive and collect the car.

As a long established business we look forward to seeing you back in our showroom and can confirm we have not changed how we operate as a business it is just procedures that have changed.